State Farm® Insurance Agent Russell Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicholas Caldwell
June 3, 2026
"Great People and Great Rates! Becca helped me a lot with setting up a much better rate of car insurance then I had before, both civilian and commercial. As well I got a bunch of great advice on house insurance and planning for the future!"
"Thank you for the amazing review, Nicholas! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
doithinktoomuch
May 28, 2026
"We've been with State Farm now for about 4 years and are very happy with our insurance coverage. Sherri is our Primary agent and is so easy to work with. She's very knowledgeable and she takes the time to explain the details in a way that help us make the best descisions with our money and coverage. I highly reccomend the Russell Brown State Farm Insurance agency for your insurance needs. Make sure you ask for Sherri!"
"Thank you for the wonderful review. Yes Sherri is a great and valuable part of our team. We strive to give you the best customer service that you deserve and look forward to helping you with all of your insurance and financial service services needs in the future."
kitty dill
May 22, 2026
"I’ve been insured with Russell’s office for 45 years and he and Sherri are amazing. They are compassionate, knowledgeable and have provided me with homeowners insurance as well as car insurance. Thankfully I’ve not often been in a position to need help with calamities, but they’ve been caring and efficient if I’ve needed assistance . I am very grateful to them and would most highly recommend their service."
"Kitty, thank you for the kind review. We have always enjoyed providing you the best customer service that you have come to deserve. We look forward to many more years, helping you with all of your insurance and financial services needs."
Kristin Vaden
May 22, 2026
"We got nothing but excellent service from them. Everyone was so helpful and friendly. Anna made our move from California to Oregon completely seamless! Thank you!"
"Kristin, thank you for the kind review. It was great meeting this week. We are thankful that you chose our office when you relocated. We look forward to helping you with all of your insurance and financial services needs."
Steven Arnold
May 22, 2026
"I had an excellent experience with this office. Top notch customer support and service."
"Thank you, Steven for the nice review and for switching your insurance to us. We look forward to helping you with all of your insurance and financial services needs."
Mike Duchien
May 22, 2026
"Russell and his team are very helpful, prompt, and responsive. They always work to provide the most cost-effective solutions to our insurance needs. I highly recommend them."
"Thank you, Mike for the great review. We strive to give you the best customer experience that you deserve and look forward to serving you for many years."
Stephanie O
May 21, 2026
"Don’t give it another thought!! Call State Farm today!! Russell Brown was very knowledgeable, easy to talk to and took the time to answer all of our questions! Their rates were lower than our previous ones, with the same or better coverage!"
"Stephanie, thank you so much for the great review. We look forward to helping your family for many years."
Quin Olney
April 10, 2026
"Russell’s agency stands out for strong commitment and genuine care for the people they serve. They’re known for going above and beyond and having a true passion for supporting their community. The team focuses on building lasting relationships and being a reliable, trusted resource. They also provide helpful guidance that makes insurance feel more simple and approachable—an excellent choice for anyone looking for dependable coverage and service!"
"Thank you Quin for the wonderful review. We take pride in providing a remarkable experience for our customers."
Kylie Baker
April 8, 2026
"Great service! Great prices!"
"Thank you, Kylie for the great review. We look forward to servicing you with all of your insurance and financial services needs."
Stephanie Coppedge
March 17, 2026
"I’ve known Nathan Spurlock for many years and have always been impressed by his integrity, professionalism, and strong work ethic. He genuinely cares about helping people and takes the time to make sure everything is clearly understood. He’s someone you can trust to look out for your best interests, and I would highly recommend him."
"Thank you, Stephanie for the kind review. Yes we are excited to have Nathan as part of our team."
chintzcat
March 5, 2026
"Agent Nathan S. is so kind and caring. I feel like he really wants the best for me. It is comforting to know that I have someone in my corner helping and advocating for me should the need arise."
"Greetings chintzcat, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! Hope you visit us again soon!"
nathan spurlock
March 5, 2026
"Russell Brown’s service is beyond amazing. His office set me up with the drive safe and save discount and now I’m saving around $100 a month because of it on my car insurance."
"Nathan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Russell Brown’s Team!"
Tara
February 6, 2026
"Russell has been my trusted insurance agent through every chapter of my life in Medford. He’s consistent, caring, and always dependable. He treats clients like people, not policies. Couldn’t recommend him more."
"Thank you Tara for the kind words and great review. We appreciate you as our customer and strive to take great care of all our clients."
Rogue Weather
December 10, 2025
"Russell did the amazing! He gave me comprehensive coverage on my 2016 Nissan Rogue, liability coverage on my 99 Yukon, and renters insurance.......and lowered my insurance premium by $77 a month. And, my previous insurance premium was $208 a month just on the Nissan!! Russell is a true rock star. No, really. He plays the bass and sings. His staff is always great to deal with. Other companies say you are in good hands. With Russell, you are in GREAT hands."
"Thank you so much for the great review. We look forward to helping you with all of your insurance and financial services needs well into the future."
Jim Traister
December 9, 2025
"Very pleasant experience. I had the pleasure of working with Rebecca to help explain my policy options. Very professional with a nice personality and a sense of humor. I now have State Farm Insurance with her help. Oh did I mention I'm saving hundreds by making this change. Jim Traister"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Susan Skayhan
November 5, 2025
"I had an excellent client service experience working with Anna. She had all the details and was able to help navigate a multi-step process in a timely and efficient fashion. Simple, easy, fast - it was the best outcome I could hope for! Thank you, Anna!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sam
October 31, 2025
"Two generations of my family have worked with Russell for going on 20 years. He, as well as everyone in his office, are true gems; they’ve been caring for every accident, stayed on top of our policies with ways to improve costs and coverage and even remember our pets! They are genuinely amazing. Could not recommend them more, after getting married even my husband shifted all of his policies."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sheresa Whitmire
October 29, 2025
"Sherri Spivey is absolutely amazing. She handled a very difficult situation for me . I got amazing rate for homeowners insurance until. She’s also taking care of my auto insurance. She is very detailed and stays in communication. Checking on me and made everything an ease."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tommy Sidener
October 22, 2025
"Russ and his team were nothing but fantastic. They are prompt with getting back to you and help you out all along the way"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Travis Erickson
October 9, 2025
"Russell Brown was great to work with."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Katrina Flynn
September 30, 2025
"Russell and his team are the best. They are always polite and timely. We've never had a bad experience with this office. Thank you, Russell and team, for all you do for us!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Seth Berman
September 29, 2025
"If you’re looking for a great insurance agent then look no further than Russell Brown’s State Farm Insurance !! Russell and his crew go above and beyond which is pretty rare these days💥💥 … Thanks so much for the wonderful customer service! ⭐️⭐️⭐️⭐️⭐️ Seth B … Medford Oregon"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dennis Dorsey
September 11, 2025
"Best insurance agency ive ever. Friendly, always open when supposed to be, accurate, and they take the time to answer all your questions. I even got a Happy Thanksgiving card in the mail."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Leon McCray
August 22, 2025
"Russell Brown Insurance . Friendly agents and competitive rates. The agents were knowledgeable and willing to assist. 5 stars."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ab Ram
July 25, 2025
"Becca from State Farm is the sweetest lady ever she gave me an amazing quote And help me out a lot"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"