State Farm® Insurance Agent Russell Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leigh Leaming
August 28, 2026
"Just starting but I’m very impressed with their coverage and explanations. Very reassuring."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Kendal D.
August 24, 2026
"Nathan has been very patient and helpful! He took the time to explain my options and was very fast at helping me get insurance on my new vehicle. Very good experience!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Medford to know you had such a great experience with us. "
MyCatGaveBirth
August 21, 2026
"i have not been feeling very good lately, mentally ive been in a rough spot but Joshua Winter called me and said he could lower my insurance and it was some good news for once, a break in the cloomy clouds so thank you for being so kind and nice, and taking the time to listen and act like a person!"
"Thank you for the kind review. We are so glad we could bring you some good news during the difficult time you’re experiencing lately. We are always here to help when you need us."
Samantha Smith
August 21, 2026
"Josh Winter is amazing and honest. He is our go-to when we have questions or concerns; he always gets back to us promptly and provides detailed answers."
"Samantha, thank you for the great review. We strive to give you the best customer experience you deserve. We look forward to serving you in the future."
M Go
August 19, 2026
"It has been a wonderful experience having my insurance with them! They have always helped me promptly with challenges that have been thrown my way, just the best period."
"Thank you M Go for the nice review. We strive to give be you the best customer experience you deserve with each interaction. We look forward to helping you for many years to come."
Lea Flint
August 19, 2026
"Josh Winter was very helpful and informative. He helped me understand a few things on my coverage that I didn’t understand. Thankful for the assistance."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Jodie Goddard
August 13, 2026
"I had a great experience getting my auto insurance figured out! I was having some difficulty finalizing things on-line and even though I dreaded having to call for help; I was totally put at ease immediately when Sherri answered my call. She was friendly, professional, informative and helped me get the job done! I can't say enough kind words,but she actually made everything so easy! In this day in age, its nice to see a business that is truly about customer service! Thank you so much Sherri!"
"Thank you, Jodie for the kind words. Yes, Sherri is a vital part of our team. We strive to make every customer experience as best as we can for our customers and look forward to helping you in the future."
Daniel Morales
August 12, 2026
"Joshua Winter help us get the best rate for our non-profit, really professional and helpful, he went above and beyond to provide the best price!!"
"Thank you Daniel for the nice review. We greatly appreciate you putting your trust in State Farm and look forward to serving you in the future."
Don Perez
August 11, 2026
"Josh winter, best associate i have ever dealt with honest, professional, and very helpful. Thank you"
"Thank you Don for the great review. Yes, we appreciate what Josh does for our team as well."
Susan De Leon
August 10, 2026
"Josh was friendly, fast and efficient. Very helpful with all my questions and needs. Love Stat farm! I'm a long time customer."
"Thank you, Susan for the wonderful review. We’re so glad that Josh was able to provide you with a great experience. We look forward to giving you the best possible customer experience each and every time you contact us."
Jordan Carroll
August 10, 2026
"Joshua winter was super helpful and saved me money can’t ask for anything better than that!"
"Jordan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Medford. "
Isaiah Cunningham
August 7, 2026
"We’ve been with Russell Brown for two years and his team (specifically Josh Winter) is very good at communicating and reaching out with possible savings. We enjoy our customer experience and State Farm Savings."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Brandis Havener
August 6, 2026
"When our car insurance rates kept climbing with no explanation, we decided to shop around. A friend referred us to Russell Brown’s State Farm office, and I’m so glad they did. I always thought an independent agent would cost more, but the exact opposite happened. I called and talked to Rebecca. She was friendly, knowledgeable, and found us better coverage that will save us close to $2,000 this year! We can't recommend Russell Brown’s office enough, and are so happy we switched!"
"Thank you so much for the 5 stars, Brandis! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Isabella Miley
August 4, 2026
"Oh my gosh! They are so awesome, and they respond quickly! Sherri and Rebecca are so helpful! Thank you guys so much!"
"Thank you so much for the 5 stars, Isabella! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Brieanna
August 3, 2026
"Josh is a rock star. He got me a quote for a new car then was patient while I shopped for other cars. He made it quick and easy for me to get my new car added and answered all my questions. All the team members I've spoken to have been friendly, professional and helpful."
"Thank you so much for the 5 stars, Brieanna! We truly appreciate your feedback and are always happy to help whenever you need us. "
Tamra Eubank
August 3, 2026
"Sherri and Anna are the best! They are friendly, professional and always answer all of my questions. I appreciate you ladies! Thank you!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Medford to know you had such a great experience with us. "
April Jones
July 27, 2026
"Had a great experience working with Joshua today. He was helpful, knowledgeable, and professional. He explained everything clearly and was easy to understand throughout the entire conversation. He patiently repeated anything I missed and made sure I fully understood before moving on. He made the whole process much less stressful.
He's a fantastic addition to the team, and I really appreciate the outstanding support he provided."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Medford to know you had such a great experience with us. We are also excited to add Joshua to our fantastic team."
Caleb Arkie
July 20, 2026
"Everyone at the office is great!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Rick Carter
July 20, 2026
"Josh was quick, efficient and extremely helpful getting us set up with our new insurance."
"Thank you for the wonderful review. Josh is a valuable part of our team and that allows us to provide the best customer experience you deserve."
Rebecca Kime
July 8, 2026
"We’ve been with Russel Brown’s office for over a decade. The folks there are kind and professional. They are responsive and always try to get us the best deal."
April Hutcheson
July 8, 2026
"We have been lifelong State Farm customers and have had several great agents. Russell and his team are caring, responsive and great to work with. I highly recommend Russell and his team!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Russell Brown’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Trish LaRocca
July 8, 2026
"This office is amazing! They are quick friendly, and always answer all of my questions with a smile. I highly recommend!!"
Envy Phoenix
July 6, 2026
"Never had a better experience while setting up an auto insurance policy. Amazing group of people and would highly recommend any policy of insurance from them. 10/10 experience."
"Thank you for the amazing review, Envy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Will Acord
July 2, 2026
"Nice office and staff. Very helpful with great customer service"
"Thank you for the amazing review, Will! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Griz&DotCom
July 1, 2026
"Russell Brown is a rock star! He and his State Farm team have helped our family for years, and we have always felt well taken care of. They are knowledgeable, dependable, and consistently there when we have questions or need help. We truly appreciate the excellent service and highly recommend them."
"Griz&DotCom, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Russell Brown’s Team—we are always here to help!"