
State Farm® Insurance Agent Russell Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mark
April 15, 2025
"You hear bad stories about State Farm. But Russell makes it easy. Works hard to find the best possible price. You looking for great insurance. This is the place to go."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Evei Picard
April 15, 2025
"Beyond helpful! After my ex-wife canceled our policy I was hitting a wall trying to get home insurance. With one call Russell made the whole thing as simple as ever! He insured our family home with a great rate and the great policy! 11/10 Would recommend!"
"Thank you for the great review. We appreciate your business and look forward to helping you with all of your insurance and financial services needs. "
Tammie StClair
April 14, 2025
"I was frustrated with my insurance carrier not getting back to me. I reached out to Russell Brown's office with State Farm and they were great! Took the time to help me understand what coverage I needed and what I could change. Their follow up was quick and their office took the time to make sure I was completely satisfied. 😁 I wouldn't hesitate to recommend them!"
"Thank you Tammie for the great review. We look forward to assisting you with all of your insurance and financial services needs in the future."
Kiley Schwab
March 31, 2025
"They are the best to work with and always helpful. Give them a call if you are in need of insurance."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Erika Boutwell
March 31, 2025
"Russell and his team are truly unmatched in industry expertise and personalized service. Russell took the time to understand our needs and streamline our policies, and he genuinely cares—something that's rare these days. When I recently needed assistance with an issue, they stepped in immediately and resolved it, reinforcing the value of working with a knowledgeable, local team. Thank you, Russell and team, for going above and beyond!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
trish ensign
March 27, 2025
"so I give this agency a 10 out of 10 , they not only took me on as a new client , Rebecca Helped me w/ all my policies and save me a lot of $$$ which helps 100% in this economy these days . Thank you to Rebecca & Team for all you have done . if you are having issues w/ your state farm agent or just need to see if you can get a better re rate Please give them a call . It was the best thing I did and they Listen to you and what your needs are ! great company & great staff thank you all!!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mike Stonehill
March 19, 2025
"In todays world Customer service is a rare thing. However, my experience at Russell Browns is refreshing. The service I get there is wonderful. I wish customer service at other services was this good. Thank you team..."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tanya Renfro
March 17, 2025
"They are so professional and friendly, helpful. Always ready to answer questions. They reach out to help you. Let tou know about new product."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nick Merrill
March 6, 2025
"Great Service, love them."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tony Zentgraf
January 16, 2025
"Great service, personable. The process of changing insurance companies was no problem. They answered all our questions, plus we saved $$$ in the process."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jackie Dille
January 15, 2025
"Super helpful, responsive, thoughtful, and respectful agents. I HIGHLY recommend working with this State Farm branch. They really helped me simplify and secure my insurance needs across several areas, and very quickly."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We look forward to assisting you for many years to come."
Gary Black, Jr
November 13, 2024
"Fast, friendly and knowledgeable."
"Thank you Gary for the great review. We appreciate your business and will strive to give you the best customer experience you deserve."
Madison Lallo
November 13, 2024
"They were great at answering all my questions, getting a quote in a timely manner and getting it all set up! I had a great experience."
"Madison, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Christie Herberholz
November 12, 2024
"Russell was easy to work with. Very responsive to each of my calls and had answers within minutes to each of my questions. I highly recommend using him for all of your insurance needs. Thanks Russell!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We look forward to helping you with all of your insurance and financial services needs in the future."
Adam
October 17, 2024
"Long time customer and would never/have never looked for someone else. Russ is an amazing agent and his office crew is top notch. Highly recommended."
"Adam, thank you for the great review. We appreciate your business and look forward to giving you the best customer service experience possible with every interaction. I am very grateful to hear my team is providing a great experience for you as well."
Douglas Ross
October 11, 2024
"Russ Brown is a fine human being who understands the requirements of his customers. This also reflected in his staff."
"Thank you Doug for the great review. We greatly appreciate your business and the opportunity to serve you and your family. We look forward to helping you for many years to come."
Jerry Bilden
September 19, 2024
"Sherri is wonderful. She was very helpful and professional. We had the coverage we needed in less than an hour. Thank you Sherri!"
"Jerry, thank you so much for the great review. We appreciate the opportunity to help your family with all of your insurance and financial services needs. We look forward to assisting you for many years to come."
Andrew Todd
September 19, 2024
"great service from sherri!!"
"Thank you Andrew for the great review. We appreciate your business and look forward to helping you with your insurance and financial services needs in the future. "
TJ Smith
September 4, 2024
"Russell and his team did an amazing job of helping with my families needs. Russell took the time to learn what was important to us and placed us in policies that fit our lifestyle. Thanks TJ Smith"
"Thank you, TJ for the great review and kind words. We are so excited to have your family as a new customer and look forward to many years providing you with the best customer experience you deserve."
Cindy Cooper
August 15, 2024
"Rebecca was not only an expert at understanding all aspects of the insurance business, she was a good listener, a good explainer and a joy to work with. I am happy to be a new customer."
"Cindy, thank you for the great review and for your kind comments regarding Rebecca. She is great to have at the office. She helps so many people navigate the world of insurance. We look forward to helping you for many years to come."
Justin Jenkins
August 14, 2024
"I absolutely cannot believe the great service I got from SHERRI!!! She has helped me understand insurance when I needed it most. She Truly looks out for the people she talks to."
"Justin, thank you so much for the very kind words regarding Sherri. She is great to have at the office as she helps people navigate all of their insurance needs. We look forward to helping you for many years to come."
Trea Connick
August 8, 2024
"Russell Brown and his assistant are amazing! They walked me through the whole process of getting a quote to saving a ton on money on our car and home insurance! I am so blessed to have come across them! I have been recommending them to all my neighbors and friends! Please give Russell Brown a call and his amazing assistant will help you with everything from your home, auto and any other insurance needs you might have!"
"Thank you, Trea for the kind words about Rebecca and her excellent service. We strive to give you the best customer service experience you deserve. We look forward to having you as our customer for many years to come."
Dereko
August 2, 2024
"Wesley called me after I got a free quote online. he was really helpful and explained how I could save money and not worry about using a device to monitor my driving. He said the device was easy to use and no big deal. Very down to earth people, would recommend."
"Thank you, Derek for the great review. Yes, many of our customers enjoy working with Wesley and he is a great asset to our office. We look forward to helping you navigate the world of insurance and financial services for many years ahead."
Dena HIlton
July 26, 2024
"I needed to make a change to our coverage in quick order and Russell made it happen. Superior customer service, quality and affordable coverage. So grateful!"
"Dena, thank you for the great review. It was our pleasure to help you save on your insurance. We look forward to giving you the best customer experience you deserve for many years ahead."
Mark Berger
June 20, 2024
"Our experience with the Russell Brown State Farm agency on both home and auto coverage has been excellent since moving to this area over 3 years ago. Most recently Sherri went the extra mile to coordinate with us on some boat coverage ensuring we received the best value for our needs and budget. At a time when "on line" options make coverage a "commodity", R. Brown & team provide "service" while still working to ensure competitive pricing / value."
"Thank you Mark for the kind words and great review. Yes, Sherri does make it a priority to give you the best customer experience you deserve. We look forward to helping you with your insurance and financial services needs for many years to come."