State Farm® Insurance Agent Russell Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rogue Weather
December 10, 2025
"Russell did the amazing! He gave me comprehensive coverage on my 2016 Nissan Rogue, liability coverage on my 99 Yukon, and renters insurance.......and lowered my insurance premium by $77 a month. And, my previous insurance premium was $208 a month just on the Nissan!! Russell is a true rock star. No, really. He plays the bass and sings. His staff is always great to deal with. Other companies say you are in good hands. With Russell, you are in GREAT hands."
"Thank you so much for the great review. We look forward to helping you with all of your insurance and financial services needs well into the future."
Jim Traister
December 9, 2025
"Very pleasant experience. I had the pleasure of working with Rebecca to help explain my policy options. Very professional with a nice personality and a sense of humor. I now have State Farm Insurance with her help. Oh did I mention I'm saving hundreds by making this change. Jim Traister"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sam
October 31, 2025
"Two generations of my family have worked with Russell for going on 20 years. He, as well as everyone in his office, are true gems; they’ve been caring for every accident, stayed on top of our policies with ways to improve costs and coverage and even remember our pets! They are genuinely amazing. Could not recommend them more, after getting married even my husband shifted all of his policies."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tommy Sidener
October 22, 2025
"Russ and his team were nothing but fantastic. They are prompt with getting back to you and help you out all along the way"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Travis Erickson
October 9, 2025
"Russell Brown was great to work with."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Katrina Flynn
September 30, 2025
"Russell and his team are the best. They are always polite and timely. We've never had a bad experience with this office. Thank you, Russell and team, for all you do for us!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Seth Berman
September 29, 2025
"If you’re looking for a great insurance agent then look no further than Russell Brown’s State Farm Insurance !! Russell and his crew go above and beyond which is pretty rare these days💥💥 … Thanks so much for the wonderful customer service! ⭐️⭐️⭐️⭐️⭐️ Seth B … Medford Oregon"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dennis Dorsey
September 11, 2025
"Best insurance agency ive ever. Friendly, always open when supposed to be, accurate, and they take the time to answer all your questions. I even got a Happy Thanksgiving card in the mail."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Leon McCray
August 22, 2025
"Russell Brown Insurance . Friendly agents and competitive rates. The agents were knowledgeable and willing to assist. 5 stars."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Samantha Rose
July 4, 2025
"In today's landscape it's getting harder & harder to find the right people who listen to what you need and are looking for. When it came to helping us with our home and auto insurance, we couldn't have asked for a better person, Becca Peskor at State Farm Insurance.The turn around time has been exceptional and thorough. Feeling like you have been heard and cared for matters. Thank you, Becca and thank you State Farm for helping insure what's is most precious to us!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dyan Dalton
July 2, 2025
"This team is friendly, and customer service is also amazing !"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Britta Bloomquist
July 2, 2025
"I have had a great experience with Russell Brown's office. The team is incredibly accommodating and always goes above and beyond to work with me in finding the best rates possible. Their dedication to customer satisfaction is evident, and I truly appreciate the personalized service they provide. I highly recommend Russell Brown's office for anyone in need of insurance services!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Michael Smith Real Estate
June 25, 2025
"Russell and the team there are awesome! Great service and quick to take care of anything you need!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kathy Hinds
June 13, 2025
"I have all my vehicles, including my motorhome, insured through State Farm. When my 65th birthday was approaching, Becca Peskor reached out to me and let me know that she would be happy to explain all about my future Medicare options so I could make an educated decision. Three months prior to my birthday, Becca reached out again and explained all about the Medicare Supplemental Plans. She was wonderful to work with and she made what could have been a frustrating and confusing decision, an easy one. Thank you Becca!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Melissa Stiles
June 10, 2025
"Russell Brown with State Farm has skillfully walked us through a variety of auto and home claims. He is prompt, knowledgeable, dependable, helpful and kind. We highly recommend Russell Brown, State Farm Insurance Agent."
"Thank you Melissa for the great review. We appreciate the opportunity to help you and your family with all of your insurance and financial services needs. We look forward to many more years assisting you!"
Richard Robinson
June 7, 2025
"In all my years of being a car owner, I cannot remember ever dealing with someone as courteous and prompt, as The Folks at Russell Brown Insurance Agency. From the time my daughter's car caught on fire, to my son's windshield needing replaced, the staff at Russell Brown's Office are so quick and diligent to help the customer. I'm not just saying this, but I would not hesitate to refer any friend or relative of mine to experience the same satisfaction and courteous, that we have dealt with Russell Brown Insurance Agency over the years. Sincerely Richard Robinson"
"Thank you so much for the great review Richard. We take great pride in striving to provide you the best customer service experience you have come to deserve. We look forward to many more years of helping you and your family with all of your insurance and financial services needs."
Steve Thomas
May 31, 2025
"Best insurance agent in town! You won't regret working with Russell. I've been with him for over 20 years and my whole family uses him."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Luanna Giles
May 29, 2025
"Russel Brown and his team are absolutely fantastic! They always answer the phone and are extremely helpful. I can always count on them! I highly recommend Russel Brown, State Farm and his team. You will not be disappointed!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
marta nevinger
May 23, 2025
"Russell’s office is always super helpful!! Everyone is friendly and go out of their way to make sure that you are taken care of."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We look forward to helping you for many years to come."
Trevor Eastlick
May 21, 2025
"Russell and his crew have been responsive and very professional. They helped me find the coverage I needed for my new business. I will continue to use them and send clients their way when the opertunity creates itself. Thank you State Farm."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Patty Bons
May 19, 2025
"We are delighted with the service that Russell and his team provided when we recently received a very high renewal rate for our autos through another company. They met our needs "hands down" with quotes and follow up. They are kind, personable and professional. Thank you!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Don Kay
May 13, 2025
"Sherry was super helpful when it came to helping me get my auto issue taken care of. Excellent customer service!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Sherri as she gets a lot of compliments. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Emilie Guardado
May 9, 2025
"I recently switched to State Farm and my agent Becca has gone above and beyond to help find the right coverage for all of my properties, not to mention getting me multiple discounts and saving me money! She is a pleasure to work with and truly gets the job done in a timely manner. I not only recommend State Farm in general, but specifically the Russell Brown Medford location. They’re the best!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
jimraywilson
May 9, 2025
"Russell Brown and his team have always provided an extraordinary experience. They are very knowledgeable, proactive, and have always been happy to help navigate our families needs as things change. If you want an agent that feels like a friend, this is the best place to go!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kasha Nelson
May 9, 2025
"Outstanding company and service!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"